Legal · Terms

Terms of Service

Consumer Tech Wireless

Effective Date: 17 February 2025

These Terms of Service (“Terms”) govern your access to and use of the Consumer Tech Wireless website, customer support services, and related communications. By using our services, you agree to these Terms.

01 Acceptance of Terms


By accessing our website, submitting a request through our contact form, opting in to receive text messages, or otherwise using services provided by Consumer Tech Wireless (“we,” “our,” or “us”), you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our services.

02 Our Services


Consumer Tech Wireless provides wireless device sales, repair services, and related customer support. Through our website and customer support channels, we may offer:

We reserve the right to modify, suspend, or discontinue any part of our services at any time, with or without notice, to the extent permitted by law.

03 Eligibility


You must be at least 18 years of age, or the age of majority in your jurisdiction, to use our services or submit information through our website. By using our services, you represent and warrant that you meet this requirement and that any information you provide is accurate and belongs to you or has been provided with proper authorization.

04 User Responsibilities


When using our services, you agree to:

05 SMS / Messaging Terms


By providing your phone number and opting in through our website, contact form, or by directly requesting support, you consent to receive customer care and service-related SMS messages from Consumer Tech Wireless.

What to expect

Frequency, rates, and carrier responsibility

Message frequency varies based on your interaction with us. Message and data rates may apply according to the terms of your mobile carrier plan. Consumer Tech Wireless is not responsible for charges imposed by your carrier, and carriers are not liable for delayed or undelivered messages.

Opt-out and help

You may opt out at any time by replying STOP to any message. For assistance, reply HELP. Consent to receive SMS messages is not a condition of purchase.

Privacy

We handle information collected through SMS messaging in accordance with our Privacy Policy. We do not sell, rent, or share your SMS consent or personal information with third parties for marketing purposes.

06 Intellectual Property


All content on our website — including text, graphics, logos, images, and the overall design — is the property of Consumer Tech Wireless or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, modify, or create derivative works from any content on our website without our prior written permission, except as permitted for your personal, non-commercial use.

The “Consumer Tech Wireless” name and logo are marks of Consumer Tech Wireless. All other trademarks referenced on our website are the property of their respective owners.

07 Third-Party Services


Our services may rely on third-party providers — including messaging carriers, hosting providers, and payment processors — to function. Our website may also contain links to third-party websites. We do not control and are not responsible for the content, policies, or practices of any third-party services or websites. Your interactions with any third party are solely between you and that third party.

08 Disclaimers


Any product descriptions, pricing, availability, and repair estimates are subject to change and may contain errors. We reserve the right to correct any errors and to refuse or cancel any request affected by such errors.

09 Limitation of Liability


Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you in full.

10 Indemnification


You agree to indemnify, defend, and hold harmless Consumer Tech Wireless, its officers, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of our services; (b) your violation of these Terms; (c) your violation of any rights of another party; or (d) any information you submit through our website or communications channels.

11 Termination


We may suspend or terminate your access to all or part of our services at any time, with or without notice, for any reason, including if we reasonably believe you have violated these Terms. You may stop using our services at any time. Provisions of these Terms that by their nature should survive termination — including intellectual property, disclaimers, limitation of liability, and indemnification — will remain in effect after termination.

12 Governing Law


These Terms and any dispute arising out of or related to them or our services shall be governed by and construed in accordance with the laws of the State of Pennsylvania, without regard to its conflict-of-laws principles. You agree that any legal action or proceeding arising under these Terms shall be brought exclusively in the state or federal courts located in Philadelphia County, Pennsylvania, and you consent to the personal jurisdiction of such courts.

13 Changes to These Terms


We may update these Terms from time to time. When we do, we will revise the “Effective Date” at the top of this page. Your continued use of our services after any changes constitutes your acceptance of the updated Terms. We encourage you to review this page periodically.